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Return Policy

Online Purchase / Return Policy:

All items purchased online are final sale. There are no refunds, exchanges or store credits allowed for online purchases. 

In Store Purchase / Return Policy:

You are allowed one exchange or store credit within seven days for clothing and shoes purchased in store. You must have the receipt and the tags must be attached. There are no refunds and all accessories are final sale. 

Delivery Information:

All items are shipped via USPS standard shipping. You should receive your item 7-14 days after placing an order. Please carefully check that your address is correct before placing an order.

Please Be Advised:

Thrifted or vintage items may have signs of wear (hence the low price).When shopping in store, ensure that items are carefully inspected before purchasing. Richual will display any signs of wear in the photographs and in the description box for online purchases.